Archive for April 11th, 2006

Another Dovetail Courtesy of Jantsch

A late breaking addendum to my last post from John Jantsch. He writes that Your Marketing Stinks and It’s Your Fault . I find this one particularly interesting as most of the small business owners — who comprise my main market — don’t see this fact ever — until it is too late.

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Stupid Mistakes and Kawasaki Art

I have been reading some new-to-me blogs of late about business and entrepreneurship. Yaro Starak’s Small Business Branding is one of them. Today he posted on Steve Pavlina’s, 10 Stupid Small Business Mistakes. If you are self-employed and running your own business, you will invariably have made one or more of these mistakes — I certainly have.

Steve’s article dovetails nicely with Guy Kawasaki’s recent article on The Art Of Customer Service. Guy talks about turning the customer experience into a one of perpetual positivity.

1 comment April 11th, 2006


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